job posted by

HarmanIN

HARMAN Connected Services

Bengaluru - Bangalore

Summary

  • company

    HARMAN Connected Services

  • Current Location

    Bengaluru - Bangalore

  • Minimum Qualification

    B.Tech / B.E

  • Job Type

    Permanent

  • Preferred Years of Experience

    12 Years 0 Months

    To

    15 Years 0 Months

  • Notice Period

    30 Days

Field Application Engineer

HARMAN Connected Services

Bengaluru - Bangalore Feb 13, 2020
Complete Job Description

What You Will Do :
Lead the Support & Integration team in India
Support the integration of products and software management solutions on mobile devices and automotive systems
Provide high-quality technical support via phone, e-mail and on-site to customers.
Manage case tracking, prioritization and escalations to global support / R&D.
Develop demonstration integrations and tools for Red Bend’s products on various platforms such as mobile devices and automotive systems
Make sure that all cases and resolutions are documented in Technical Support knowledgebase
Identify product enhancement opportunities through interaction with customers.
Collaboration with remote teams in various Harman sites.

What You Need :
BE degree in Computer Science/ Industrial Engineering
Proven experience leading a customer support team in the SW industry
Extensive experience in C/C++ development/ Client development
Experience & knowledge of DB – Oracle, SQL
Knowledge of Server side – Linux hands-on, Networking, Android
Experience working with overseas colleagues and customers
Excellent understanding of handling support cases and post-sales processes, as well as Pre-sales activities
Strong communication skills
Advantage: Experience in and knowledge of the embedded software and the mobile handset market

C/C++ Oracle SQL Linux Networking Android communication skills

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